G Lenovo WARRANTY 3Y Premier Support Plus

Description

Lenovo 5WS1L42213. Period: 4 years, Type: On-site

Pave the way to better results
Lenovo Premier Support Plus accelerates problem resolution, protects your investment, and prevents IT issues before they cause damage.

Increase productivity and employee satisfaction with a single support solution
Lenovo Premier Support Plus connects those seeking help with expert support specialists. Your users get direct access to experienced technicians who can provide solutions that work anytime, anywhere.

The result? Less downtime, increased productivity, and happier employees. Discover what else Lenovo Premier Support Plus can do for your employees, your IT teams, and your business.

Treat yourself to the extra IT support service
How can you protect your employees' productivity from mishaps like a battery or hard drive failure while maintaining control of your budget and focusing on digital transformation?

How can you ensure international coverage worldwide? How can you leverage the power of AI-based insights to monitor the health of your device fleet?

You probably ask yourself many similar questions.
Here is a solution for everything.

Make your work easier with Premier Support Plus
We take on much of the workload, freeing up your IT teams to focus on innovation rather than worrying about outages and repairs.

Premier Support Plus ensures a seamless user experience by providing direct access to Lenovo support engineers and increasing the resilience and capacity of your IT function. Users and teams can quickly return to productivity, driving the business forward with greater creativity.

Premier Support Plus in detail
Prediction and prevention features combined with additional protection services provide ultimate support.

With fast troubleshooting and access to 24/7 support engineers, your IT department can stay one step ahead of problems, protecting business productivity and boosting employee satisfaction.

Premier Support : VIP coverage for IT staff and end users, increasing productivity and providing access to world-class troubleshooting. Available 24/7, 7 days a week, with priority parts delivery, next-business-day service, and on-site repairs.4

Services Engagement Manager (SEM) 6: Your dedicated Lenovo comprehensive support expert and customer advocate. They are the central point of contact for service delivery issues, escalations, and performance reporting for your organization.

Proactive and predictive support 5: Lenovo Device Intelligence's AI-based insights provide proactive and predictive error notifications that enable preventative problem resolution, preventing downtime and ensuring productivity.

Accidental Damage Protection (ADP) 4: Whether it's spilled coffee or a power surge, ADP typically saves you 28-75%* on the cost of repairing or replacing your system.

International Services Entitlement (ISE) : Do you travel worldwide for business? No need to worry. ISE extends your coverage internationally with ADP, KYD, and SBTY.

Keep Your Drive (KYD) 4: Keep your hard drive(s) and delete corporate data according to your own specifications. This provides greater data security and ensures compliance with data protection and retention regulations.

Sealed Battery Warranty (SBTY) 4: Lenovo-certified technicians ensure effective and efficient battery replacement when needed. This reduces downtime and contributes to your business's resilience.

Consumer Product Coverage : If a consumer device best meets your needs, that's fine. You don't have to miss out on Premier Support Plus, and you'll receive the same first-class support.